One Saturday afternoon, our iPad screen cracked. It was sitting on a chair, unabused. It just cracked.
We had gotten it back as a warranty replacement; I always suspected it to be defective, but I couldn’t prove it. We were stuck with an iPad with a spidery screen.
The iPad still worked, but I could see the cracks getting worse inside the case. I was worried about the broken glass causing irreparable damage to the (already slightly defective) device.
I asked on Twitter how to replace the glass myself, and my friend, Debra, suggested I contact Josh from iHeartRepair.com. His rates are reasonable, so I emailed him. (He fixed my iPad free in order to facilitate this product review. But I had already checked around, and his rates are very reasonable, especially for the services and warranty that he offers.)
Josh sent me a prepaid label. I lost it.
A few weeks later, Josh checked up on me. He emailed me a new prepaid label, which I eventually got onto a free Priority Mail box from the Post Office. I wrapped the dirt-crusted iPad, cover and all, in bubble wrap, stuffed it into the box, and dropped it off at the post office.
A few days later, I received my old iPad with a brand new screen. The glass is perfect. There are no defects. (The iPad itself has defects, but they existed before the screen cracked.)
Having Josh at iHeartRepair.com fix the screen on my iPad was the easiest repair ever.
I didn’t have to worry about learning how to do it myself, about messing something up, about getting repair parts, or even about paying to ship it out. He took care of everything.
I highly recommend iHeartRepair.com for any screen repair you might need.
Since we got our iPad back, Joe broke the screen on his iPhone 4. If we decide to get it fixed, we’re definitely going to have Josh repair that, too. He makes it so easy, plus he guarantees his work for 2 years. You can’t get a better deal than that.
Have you ever broken the screen on your iPhone or iPad?
© 2014, Tara Ziegmont. All rights reserved.